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Frequently Asked Questions

Replacement of the dryer completely depends upon how often it is used to dry hydrolysis samples. The filter should be changed when the filter bags do not dry sufficiently after hydrolysis at 110°C for three hours (adding pH paper in the desiccant...

 
Frequently Asked Questions

When using the ANKOM Rapid Dryer to dry acid hydrolysis samples, the airflow through the special hydrolysis filter ( Part #: RD2 ) will eventually become too limited and the filter will need to be changed. To check the air filter for proper airflow...

 
 
Frequently Asked Questions

This can occur with samples that are very low in fat. Moisture left in low-fat samples after extraction is the issue. As AOCS Procedure AM 5-04 indicates, when the Filter Bags are removed from the Extractor, they should be placed in an oven at 100...

 
 
 
Frequently Asked Questions

Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...

 
 
 
 
 
 
 
Frequently Asked Questions

The Overtemp message happens when the ANKOM HCl Instrument is heating but there is no solution in the vessel. The quartz heaters will heat the vessel and the ETS (Emergency Temperature Switches) will trip. Possible Causes: The instrument was not...

 
 
 
Frequently Asked Questions

In developing our hydrolysis process, we did extensive research into acid and base hydrolysis. We found that the acid hydrolysis did well with a variety of samples, including those normally hydrolyzed in a base solution, i.e., dairy products. As a...

 
 
Frequently Asked Questions

The enzyme tubing should be changed annually under normal use. Heavy use may necessitate a shorter timeframe between tubing changes. The Enzyme Tubing Replacement Kit ( Part #: TDF67 ) is available for purchase by contacting ANKOM Technology at (315)...

 
 
 
 
 
Frequently Asked Questions

Do NOT run this instrument without an adequate DRY Nitrogen Supply. The instrument is powered by pneumatics that are not compatible with moisture, commonly found in compressed air. Nitrogen is also recommended as an extra precaution when handling...

 
 
 
Frequently Asked Questions

The touchscreen display will give you the option to Retry , Override , or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abort will stop the run entirely. To analyze the problem...

 
 
Frequently Asked Questions

Order the Fill Nozzle Replacement Kit ( Part #: TDF79 ) by contacting ANKOM Technology at (315) 986-8090 or by ordering online. Refer to the TDF Service Procedure Fill Nozzle Installation Procedure (TS014).

 
 
Frequently Asked Questions

An E11 fault is the result of the high-pressure sensor reading input pressure below 35 psi. N2 input pressure is always monitored and the fault could occur at any point during a run. The fault will interrupt the run and wait for the operator to...

 
 
 
Frequently Asked Questions

Static electricity during the weighting process: The largest contributor to poor results is the effect of static electricity on the weighing process. Because plastic gloves can contribute to static electricity, only use anti-static gloves. To...

 
 
 
 
 
 
 
Frequently Asked Questions

Follow the steps in this instructional video to perform a pH adjustment: TDF Manually Measuring pH in the IDF Digestion . Or, reference section 13.22 of the TDF Operator’s Manual. Note: Measure within the appropriate pH range for your specific...

 
 
Frequently Asked Questions

The touchscreen display will give you the option to Retry , Override , or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abor t will stop the run entirely. Possible causes include...

 
Frequently Asked Questions

Cause: This fault occurs when the temperature sensor to the in-line heater reports that the in-line heater is not reaching the required 80˚C within the 90 seconds allotted during an EtOH95 delivery. The fault message on the touchscreen display will...

 
 
 
Frequently Asked Questions

Utilize a transfer pipette to handle this and follow the procedure below: (1) Weigh the pipette and tare the weight. (2) Fill the pipette with a liquid sample. (3) Place the pipette on the balance and record the weight. (4) Pipette out the liquid...