Skip to main content

Resource Center

Displaying 1 - 50 of 241
Frequently Asked Questions

When the rotation switch is activated on the Daisy, the jars should continue to rotate until the switch is turned off. Possible Causes: There is not enough friction between the outside surface of the jars and the rollers on the instrument. This is...

 
 
 
 
 
Frequently Asked Questions

Possible Causes: The rinse water supply temperature did not meet method standards. This may affect results with certain samples. Make sure the water supply has a temperature of no less than 50°C for Crude Fiber or no less than 70°C for ADF and NDF...

 
Frequently Asked Questions

To get this fault, the temperature sensor in one or more of the paddle heaters is reporting high temperatures. This could occur at different times under specific conditions such as: During the Amylase phase or when the instrument is idle if a...

 
Frequently Asked Questions

Static electricity during the weighting process: The largest contributor to poor results is the effect of static electricity on the weighing process. Because plastic gloves can contribute to static electricity, only use anti-static gloves. To...

 
 
 
 
 
 
 
Frequently Asked Questions

IDF filter bags have a shorter length of clear polypropylene material and a taller filter at the bottom of the bag. SDF filter bags have a longer length of clear polypropylene material and a shorter, wider filter at the bottom of the bag.

 
 
 
Frequently Asked Questions

Crude Fat results could be low for any of the following reasons: The extraction was not run long enough. The sample was not post-extraction dried enough. Fat migrated from a bag during the pre-dry step. Desiccant was either not used or incorrectly...

 
Frequently Asked Questions

To update your GPM software: 1) Purchase the GPM software appropriate for your system. GEN2 systems (serial #’s <900) require GPM software version 11.4 ( Part #: RF3 ) GEN3 systems (serial #’s >1000) require GPM software version 15.0 ( Part #: RF3X )...

 
Frequently Asked Questions

This fault occurs when the temperature sensor in the in-line heater reports a temperature exceeding 135˚C. The E4 error message on the touch screen display will indicate the temperature at the time of the fault. When this fault occurs the instrument...

 
 
 
 
Frequently Asked Questions

Possible Causes: 1) Sample size is too large. 2) Bags were not acetone rinsed. 3) The rubber baffle spacers fell off. Possible Solutions: 1) Ensure that the procedure is followed completely. 2) Reduce sample size to .025 per procedure. 3) Rinse bags...

 
Frequently Asked Questions

An E12 fault is the result of the high-pressure sensors reading input pressure above 100 psi. N2 Input pressure is always monitored, and the fault could occur at any point during a run. The fault will interrupt the run and wait for the operator to...

 
Frequently Asked Questions

The ANKOM FLEX Total Fat analysis run time is just under two and a half hours. Technician time is only five to ten minutes of set-up prior to running the instrument. This includes weighing samples into each digestion vessel and loading the digestion...

 
 
 
Frequently Asked Questions

Possible Causes: (1) The level sensor has failed to detect the liquid that is in the vessel. If the vessel is full and this fault screen appears, press <STOP> to drain the fluid. You may want to capture the solution and re-use it. Refer to DELTA...

 
 
 
Frequently Asked Questions

This fault indicates a System Integrity Failure. One or more vessels did not reach or hold pressure properly. To resolve an MF1 fault: 1. Confirm the Low N2 setting is: 2.6 - 3.0 PSI. See Section 6.7.2 of the FLEX Operator’s Manual. 2. Tighten the...

 
Frequently Asked Questions

Maintenance is low. At the end of the day, the digestion vessel spray nozzles, digestion vessel bases, and SPE column top rings must be wiped clean with a dampened towel. Some O-rings require replacement generally after about two hundred runs. Refer...

 
 
 
 
Frequently Asked Questions

The TDF instrument produces about 475 ml per assay of filtrate waste consisting of about 75% ethanol-based solution, about 2,850 ml per run (6 stations). There is also water, buffer solution, and ethanol pumped through the system to flush lines and...

 
 
Frequently Asked Questions

1. Verify that you have a Gen2 Coordinator: A Gen2 Coordinator will have a number that is less than 1,000. If you have connectivity issues and your coordinator number is greater than 1,000 you have a Gen3 system. In that case, contact ANKOM using the...

 
 
 
 
 
 
 
 
 
 
Frequently Asked Questions

The vessel temperature has exceeded the maximum limit. Possible Causes: The solution level is low in the vessel, but the level sensor is indicating full. The level sensor has two main components that work together. These components are a Level Sensor...