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Frequently Asked Questions

The touchscreen display will give you the option to Retry , Override , or Abort the run. Retry will simply try the delivery again. Override will ignore the fault for the remainder of the run. Abor t will stop the run entirely. Possible causes include...

 
Frequently Asked Questions

"----" indicates there has been an electrical malfunction. Reset the Controller. Refer to A2000 Service Procedure Controller (Temp) Menu Setup (AS015). If the "----" still shows, you will need to replace the Ascon Controller ( Part #: A09 ). Possible...

 
Frequently Asked Questions

Cause: This fault occurs when the temperature sensor to the in-line heater reports that the in-line heater is not reaching the required 80˚C within the 90 seconds allotted during an EtOH95 delivery. The fault message on the touchscreen display will...

 
 
 
 
Frequently Asked Questions

In developing our hydrolysis process, we did extensive research into acid and base hydrolysis. We found that the acid hydrolysis did well with a variety of samples, including those normally hydrolyzed in a base solution, i.e., dairy products. As a...

 
Frequently Asked Questions

Utilize a transfer pipette to handle this and follow the procedure below: (1) Weigh the pipette and tare the weight. (2) Fill the pipette with a liquid sample. (3) Place the pipette on the balance and record the weight. (4) Pipette out the liquid...

 
 
 
 
 
 
Frequently Asked Questions

It is possible to follow an NDF run with an ADF run using the same sample and Filter Bag. However, samples that are high in pectin, tannins, glucans, and fructans can produce lower-than-expected ADF values when NDF was run first. This is because...

 
Frequently Asked Questions

"----" indicates there has been an electrical malfunction. You will need to reset the Controller. Refer to DELTA Service Procedure Controller Menu Setup (DES015). If the "----" still shows, you will need to replace the Ascon Controller ( Part #: A09...

 
Frequently Asked Questions

F57 The porosity of the ANKOM F57 Filter Bag is 25 microns. The design of the filter bag provides a three-dimensional filter matrix similar to the filtering effect of a glass crucible. The F57 Filter Bag provides equal filtration without the manual...

 
 
 
Frequently Asked Questions

There are three primary reasons for high Crude Fat results. (1) The bag is not completely sealed; therefore the sample gets lost during extraction. (2) A bag picks up surface fat from another sample. (3) Incomplete drying in the pre-extraction phase...

 
 
Frequently Asked Questions

One ANKOM FLEX run includes four assays and will be completed in approximately two hours. Therefore, in an eight-to-ten-hour workday, the instrument can be run four times, resulting in sixteen assays per day, and eighty assays per five-day workweek...

 
Frequently Asked Questions

The FLEX can process up to 10g of sample for vitamin and cholesterol analysis. The sample size maximum is dependent on analyte content, analyte homogeneity within the sample, and sample composition. Samples that typically require 10g sample sizes are...

 
 
Frequently Asked Questions

No. The digestion vessels must not be left assembled for extended periods of time (e.g. overnight). If digestion vessels are left assembled for extended periods of time, the O-rings in the vessel bottom assemblies will deform and future integrity...

 
 
 
 
Frequently Asked Questions

Possible Causes: (1) The bag suspender is worn or not properly functioning. Refer to DELTA Service Procedure Bag Suspender Check (DES006). (2) The level sensor is not detecting the solution. Refer to DELTA Service Procedure Level Sensor (Analog)...

 
Frequently Asked Questions

A "Low Pressure" error occurs when the vessel does not have at least 3 psi. Possible Causes: The lid was not tight. You do not have to over-tighten the lid, but it needs to be snug. Usually finger tight plus 1/4 turn is adequate. Check the lid O-Ring...

 
 
 
 
 
 
 
 
Frequently Asked Questions

When the pressure in the vessel is too high, the pressure switch will turn off the heater. Possible Causes: There is too much solution in the vessel. Make sure two liters or less of solution is used in the vessel at a time. The motor is not turning...

 
 
 
Frequently Asked Questions

The drain valve has been told to open, but after 30 seconds the drain-open switch has failed to open the drain. Possible Causes: (1) The wires on the drain valve have become disconnected. Unplug the instrument, check the drain valve, and reattach any...

 
 
 
Frequently Asked Questions

In the event of a Drain Time-Out Fault (MF7) or an Abort during a Drain Module, users must flush the lines beneath the vessels to clear the residue prior to starting a new run. For more information, refer to Section 17 of the FLEX Operator’s Manual...

 
 
 
Frequently Asked Questions

Carry-over is extremely low (~0.08%) and therefore undetectable for most food and feed samples. When running concentrates, such as vitamin supplements, use a wash bottle to rinse the round bottom flask adapters with hexane prior to the next run to...