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Cause: This fault occurs when the temperature sensor in the in-line heater reports that the in-line heater is not reaching the required 110˚C within the 90 seconds allotted during an IDF water rinse. The fault message on the touchscreen display will...
An E2 Fault is declared when the thermistor to the in-line heater is reporting an erroneously low reading of < 10˚C. IMPORTANT: An E2 fault can be caused by cold buffer running through the instrument. If you store your buffer solutions in the...
Possible Causes: A leak has occurred at the agitator shaft. The packing nut requires attention. Refer to Service Procedure Agitator Packing Maintenance and Nut Adjustment (AS001). If tightening the packing nut does not stop the leak, you will need to...
Test the rinse water with litmus paper during the last minute of the fourth hot water rinse. If the test indicates the presence of acid, repeat with fresh, hot water until a neutral pH is achieved.
You can see unexpectedly high values when hydrolyzing fat samples if the samples are not adequately dried after the hydrolysis step. Possible reasons for insufficient drying include: (1) Dryer is not working properly - Filter needs to be replaced -...
Some sample types can be difficult to filter, even though the IDF and SDF filter bags have a significantly greater filter surface area than the Gooch crucible. Some samples become gelatinous in an aqueous solution (such as psyllium, chia seeds, or...
Neutral detergent consists of varying amounts of 4 dry chemicals and triethylene glycol. If you remove only a portion of the dry chemicals to make less than 20L of solution, it is impossible to know if the solution has the correct ratio of chemicals...
Amylase is utilized to help digest the starch in the sample. Even using expired Alpha Amylase, it is highly likely the non-starch components, as well as most of the starch, are gone. Put the Filter Bags in a 1 L beaker with 80 °C water and 8 ml of...
The XT10 and XT15 look very similar and have much in common. For example, both perform high temperature, high pressure soxhlet-like extractions on up to 15 samples at a time. The kinetics of the extraction provide an extraction time of no more than...
With the lignin procedure, two common errors will create false high values. (1) The first error is placing the F57 Filter Bags into the 72% sulfuric acid when there is moisture in the bags and samples. To avoid this situation, after the ADF procedure...
All food and feed samples can be run on the ANKOM FLEX.
This fault indicates a System Integrity Failure. One or more columns or round bottom flasks did not reach or hold pressure properly. To resolve an MF24 fault: 1. Confirm the Low N2 setting is: 2.6 - 3.0 PSI. See Section 6.7.2 of the FLEX Operator's...
The ANKOM FLEX runs one method at a time. All four positions on the instrument run the same selected method and are controlled in unison; the positions are not independently controllable.
The current method uses 250L nitrogen per run of four assays.
Tips to avoid vessel leaks: (1) Do not spray water directly on the filter. Spray on the side of the vessel, so that it will flow onto the filter without force. You could also spray onto the mixer. (2) Always add the stir bar to the vessel before...
Sorbent Disposal Bags ( Part #: FLEX-SDB ) hold spent sorbent from four SPE columns while allowing solvents to evaporate overnight in a hood. Dispose of the empty SPE columns and Sorbent Disposal Bags using your internal hazardous waste SOPs and SDS...
ANKOM recommends replacing the delivery tubing every one to two years depending on the use of the instrument. Order the Delivery Tube Replacement Set ( Part #: TDF126 ) by contacting ANKOM Technology at (315) 986-8090 or by ordering from the website...
The drain valve has been told to open but after 30 seconds the drain-open switch has failed to open the drain. Possible Causes: (1) The wires on the drain valve have become disconnected. Unplug the instrument, check the drain valve and reattach any...
See DELTA Service Procedure Agitation System Check (DES031).
Possible Causes: Faulty DELTA Temp Controller ( Part #: A11 ). Refer to DELTA Service Procedure Controller Temp Test (DES014). Faulty Splat Controller ( Part #: A09 ). Poor connection between the DELTA Temp Controller and the Splat Controller.
Due to the discontinuation of certain parts, ANKOM can no longer replace the RF programmed chip (Part #: RF45) and the Circuit Board (Part #: 7007) in Gen2 modules. All other repairs and replacement parts will continue to be available indefinitely.
The ANKOM fiber instruments can analyze for either Acid Detergent Fiber (ADF), Neutral Detergent Fiber (NDF), or Crude Fiber. NDF consists of hemicellulose, cellulose, and lignin. ADF consists of cellulose and lignin. Acid Detergent Lignin (ADL)...
Protein determination is performed post the ANKOM TDF Dietary Fiber Analyzer. AOAC methods 991.43, 985.29, and 2001.03 suggest that the Kjeldahl method be used for determining protein content of the residue. AOAC methods 2009.01, 2011.25, 2017.16...
It is important that the rinse water going into the instrument is at least 50°C for Crude Fiber and 70°C for detergent fibers. For safety purposes, most hot water heaters are set lower than 70°C. In addition, if there is a substantial distance...
There is a leak. The most common cause is a leaky Q1 valve, which would cause cooling water to flow into the vessel during the heating stage. To test: Turn the instrument completely off but keep the water supply on. Check to see if water is running...
This fault display means the level sensor is indicating a full vessel when the vessel is actually empty. The level sensor has three parts: Glass Tip (visible inside the vessel) SICK Module (blue, found inside the electrical cabinet) Fiber Optic Cable...
There should not be any significant amount of solvent in the vent flask. If the solvent is dripping into the flask during the extraction, there may be a leak in valve Q7, and it may need to be cleaned or replaced. Refer to XT Service Procedure...
Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...
A drain error usually occurs if the level sensor is sensing solution in the vessel after the drain has opened. If the vessel is empty, and the level sensor indicates "Full," then the level sensor must be fixed. If the vessel is full of solution after...
Refer to the Fat Extraction Process section of the XT15 Extractor Operator's Manual. Review the subsection titled Sample Preparation Procedure for Crude Fat.
Just prior to use, charge your rechargeable batteries (Part #: RF16 or RF46 ) for at least three hours using the 10-Station Battery Charger ( Part #: RF25 ). A fully charged battery when plugged into a module should read 6.7V or higher on the GPM...
No, the batteries (Part #: RF16 or RF46 ) should not get hot. If this happens, the battery pack may be defective, or the module's circuit board may have failed. Install another fully charged battery pack in the module. Then, perform the module...
Possible Causes: (1) The bag suspender is worn or not properly functioning. Refer to Service Procedure Bag Suspender Check (DES006). (2) The vessel is overfilled with solution. (3) The level sensor is not detecting the solution. To service the blue...
You must run GPM software version 9.7 or greater when operating modules with temperature sensors.
The auto-graphing capability provides the user with a visual indication of the data being recorded during a gas study. However, the graphs themselves are NOT automatically stored after the study is complete. There are three ways to save the graphs...
Yes, the Dual Lead Rechargeable Battery ( Part #: RF46 ) allows you to connect the battery to both the module and the charger while the module is in use. Place the dual lead battery in the module and connect one lead to the module and the other to...
Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...
Possible Causes: Motor wires are loose or disconnected. Unplug the instrument. Inspect the wiring to the motor. Contact ANKOM Technology if a loose or disconnected wire is found. If the wires are intact, run this test: Turn the instrument on and...
For XT10, see Service Procedure Fault ETS (X0S002). For XT15, see Service Procedure Fault ETS (X5S016).
Possible Causes: (1) The dial on the heat sealer may not be turned up high enough. To seal the XT4 Bag, the dial must be set at approximately "6." (2) The heating element is broken. On the sides of the Teflon cover are two shiny metal strips that...
The red septa can be used repeatedly during a study as it reseals when the needle is withdrawn. When pierced during gas sampling, it is important to use a 26 gauge GC needle or smaller and avoid puncturing the membrane in the same location. The red...
An E11 fault is the result of the high-pressure sensor reading input pressure below 35 psi. N2 input pressure is always monitored and the fault could occur at any point during a run. The fault will interrupt the run and wait for the operator to...
The Silicone Pump Tubing ( Part #: TDF68 ) should be changed when the instrument prompts the user with an E13 warning for weak pump tubes. The pump tubes typically last 6 months under normal use. Heavy usage may necessitate a more abbreviated...
Yes. Please refer to TDF Service Procedure Return Shipping Instructions (TS019) for details.
Static electricity during the weighting process: The largest contributor to poor results is the effect of static electricity on the weighing process. Because plastic gloves can contribute to static electricity, only use anti-static gloves. To...
To properly prepare the IDF & SDF bags for Kjeldahl and Ashing procedures, refer to Section 17 of the TDF Operator’s Manual (Ash Determination) or view the following video: Kjeldahl & Ashing Bag Preparation .
To determine how much DE to use with various sample types, refer to the Hydrolysis Procedure subsection titled Sample Categorization of the HCl Operator's Manual.
Order the Fill Nozzle Replacement Kit ( Part #: TDF79 ) by contacting ANKOM Technology at (315) 986-8090 or by ordering online. Refer to the TDF Service Procedure Fill Nozzle Installation Procedure (TS014).
Since your GPM software runs on a PC, power sources, the operating system (e.g., Windows) settings, as well as other programs and network connections on the PC can affect the GPM software. Power If your PC is being powered by a battery or an...
If you do the de-fat procedure using ANKOM XT4 filter bags, after you complete the Kjeldahl digestion, there will be a white substance on top of the resulting liquid. This substance is the PTFE coating on the XT4 filter bags. This substance will NOT...