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Frequently Asked Questions

Why do I get unexpected high values when I hydrolyze my fat samples?
Why do I see negative results at the beginning of my run?
Why do my modules read different temperatures even though they are in the same environment?
Why do the enzyme tubes appear discolored (yellow or brownish) or gelled?
Why does my Controller say "- - - -"?
Why does my Controller say "- - - -"?
Why does my GPM software stop collecting data sometimes?
Why does my LCD display always read 17C, when the Temp Controller is correctly displaying the temperature?
Why does my LCD display always read 17°C, when the Temp Controller is correctly displaying the temperature?
Why does the controller read "no load"?
Why does the cumulative pressure in the module drop off gradually, unexpectedly decrease or go negative?
Why does the instrument stop heating?
Why is an incorrect volume of enzyme and/or an incorrect type of enzyme being drawn after new silicone tubing is installed at the enzyme pinch valve?
Why is my blank bag heavier after the run than before the run?
Why is my Daisy instrument either not heating, or not able to reach 39°C when heating?
Why is nitrogen used in the instrument?
Why is the agitator not working?
Why is the pre-extraction drying phase so important? Should all samples be treated the same during the drying process?
Why is the pre-extraction drying phase so important? Should all samples be treated the same during the drying process?
Why is the solenoid cylinder in the module getting hot?
Why must the instrument be at room temperature (about 20°C) before performing a crude fiber or acid detergent fiber procedure?

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