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Due to the discontinuation of certain parts, ANKOM can no longer replace the RF programmed chip (Part #: RF45) and the Circuit Board (Part #: 7007) in Gen2 modules. All other repairs and replacement parts will continue to be available indefinitely.

The red septa can be used repeatedly during a study as it reseals when the needle is withdrawn. When pierced during gas sampling, it is important to use a small gauge needle and avoid puncturing the membrane in the same location. The red septa are...

Use alcohol on both the underside of the modules and the bottles. Do NOT use an autoclave as the electronics and bottle coating will be damaged.

The solenoid will become hot if the valve open check box is left checked. Normal valve openings are very brief and within a range of 10-1000 milliseconds, which does not cause the solenoid cylinder to get hot. If the Open Valves button is clicked or...

Yes, Electrostatic Discharge (ESD) can cause the flash programming of the XBee chips in your #RF1, RF1X , # RF5 , and RF5X modules to become corrupted and stop communicating with the RF GPM software. Therefore, we highly recommend using an ANKOM Anti...

Yes, you can wash RF bottles in a laboratory dishwasher if the water temperature does NOT exceed 180°F (82°C) . Exposing the bottles to higher temperatures can damage the coating.

There is most likely a problem with the circuit board. Static discharge, high humidity/moisture contact with the circuit board, or physical damage from dropping, etc. may have caused the problem. Contact ANKOM Technology for further assistance.

You should replace the gasket whenever it appears damaged. If you open and close the bottles once a week (on average), you should replace the gasket once every six months.

Refer to RF Service Procedure Vent Valve Cleaning (RFS006).